• System Upgrade: March 29 - 31: To enhance your booking experience, our reservation systems and Select Guest Accounts will be temporarily unavailable starting at 7PM CT March 29-31. During this time, please contact your preferred property directly to modify or book a reservation. Our Customer Care Center and online booking platforms will be back online the morning of Monday, March 31. Thank you for your patience!

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Please note, this email address is not secure and does not accept tax exemption forms, 3rd party payment authorization, and/or credit/debit card numbers.

Select Guest members can retrieve their hotel bill by logging in and selecting “Past Stays” and then clicking on “View Charges.”

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By Telephone


Omni Hotels Reservations
1-800-THE-OMNI (800-843-6664)
Guest Relations
1-800-809-OMNI (800-809-6664)
Omni Gift Cards Support
1-855-907-3198
Global Sales Office Network
1-800-788-OMNI (800-788-6664)
Select Guest® Account Inquiry
1-877-440-OMNI (877-440-6664)
Travel Agent Help Desk U.S.
1-800-824-OMNI (800-824-6664)
Travel Agents Outside the U.S.
1-402-952-OMNI (402-952-6664)

By Mail


Omni Hotels & Resorts
4001 Maple Avenue
Dallas, TX 75219

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